Our Team | Floyd Lee Locums


Put 60 Years of Experience to Work for You

When you connect with Floyd Lee Locums, you’ll work with locum tenens professionals who understand your industry, your needs, and your goals. With several decades of experience between them, our team is uniquely positioned to provide the tailored solutions you expect.

Floyd Lee Locums exists

to deliver world class concierge

service, fulfilling our highest

mission of being an unwavering

partner in healthcare staffing.


Victor Burleson – Healthcare Consultant

Victor Burleson supports the recruitment of healthcare providers searching for new personal and professional growth opportunities. Dedicated to recruiting and placing talented clinicians, he is proud to match clinicians with facilities and communities that need them most.

A jack-of-all-trades, Victor prides himself on understanding what subtle nuances make the most impact for providers in their careers. That concierge spirit is apparent in his support of those considering locums—as well as in his service-minded approach with client partners.

In his free time, Victor enjoys spending time with his children and grandchildren. When they’re not out boating or fishing in the Charleston area, Victor is putting his love of cooking to work for his entire family and friends. A southern gentleman at heart, you will find no detail too small for him to consider a priority!


Cindy Casella – Healthcare Consultant

Cindy Casella is enthusiastic about the healthcare providers she works with and leveraging her skills and talents to find them the ideal role with facilities nationwide. A service-oriented guru, she thrives on growing lasting relationships between clinicians and healthcare facilities alike, offering superb support from discovery to presentation, interview to placement.

Prior to joining the team, Cindy developed a reputation as a key player with ApolloMD and Weatherby Healthcare. She has consistently been a top performer, recruiting and placing anesthesiologists, psychiatrists, CRNAs, and NPs and PAs over the years.

When she isn’t building bridges between clinicians and healthcare facilities, Cindy enjoys spending time with her husband and children. She also takes time to stay healthy and unstressed by hitting the gym or playing a game of basketball.


Melanie DeFeo – Healthcare Consultant

Melanie DeFeo is focused on placing healthcare providers of all stripes and specialties in facilities across the country. She is a dedicated concierge partner who works with sales and credentialing to ensure each clinician has the requirements and availability to meet the needs of our facility clients.

Melanie’s background includes 18 years in the healthcare industry, including roles in Operations Management and Recruiting. More specifically, she was VP of Operations managing emergency departments and hospital medicine in 8 hospitals in North Carolina, South Carolina and Virginia—then was a recruiter staffing 8 emergency departments in North Carolina.

Melanie lives in Salisbury, NC where she enjoys spending time with her family, including her husband, two sons, and their boxer. When she’s not at home, she likes traveling, riding their motorcycle, fishing, and the great outdoors.

Kelsey Phelps

Kelsey Phelps – Healthcare Consultant

In his role, Kelsey Phelps works within the recruitment team, ensuring our healthcare providers enjoy a five-star staffing experience. He provides out-of-the-box thinking to meet the needs of our clinicians, promoting their placement in underserved and rural communities.

Prior to joining the company, Kelsey spent 4 years in home automation where he brought his unique talents to the Account Management group. Previously, Kelsey worked as an award-winning consultant in locums staffing, as well as being a permanent placement recruiter for sub-specialties.

When he is not on-the-clock supporting our providers, Kelsey heads outside to enjoy hiking or cycling with his lovely wife and man’s best friend. He can also be found flexing his artistic muscles painting.


Zac Brigante – Director Physician/AP Engagement

Zac Brigante works to improve the healthcare staffing experiences of all the providers and clients in his care. Whether by streamlining processes to make their lives easier or attending to their personal needs, he is continually committed to the diverse goals and requirements of healthcare professionals and the facilities that employ them.

For over 10 years, Zac has helped providers find opportunities that fit their lifestyle. Having experienced locum tenens from a client’s perspective and as a recruiter for other large staffing agencies, he uses his industry background so providers can more fully realize their potential. He is always inspired by the chance to create inventive solutions that help physicians attain their goals—ones with the capacity to change both provider and patient lives for the better.

Zac is an avid sports fan and proud father. He lives in the Cape Canaveral area of Florida with his wife and three growing boys.

Chad Hales

Chad Hales – Director Physician/AP Acquisition

Chad Hales leads our recruitment team, helping clinicians of every stripe find the opportunities right for them—ones that meet both their personal and professional development goals.

For more than 6 years, Chad was the Director of Subspecialty and Surgical Subspecialty teams at CompHealth. There, he placed locums professionals in underserved communities—and connected facilities with the right fits for their organizations.

Mile for mile an excellent locums recruiter, Chad also enjoys time with his two children. Outside of family time, his addiction is to his bike. He puts in around 10,000 miles and about 800k vertical feet a year (equal to climbing Mt. Everest 27 times).

Nicole Lay

Nicole Lay – Sales Support Specialist

Nicole Lay is the Sales Support Specialist for the Recruitment and Client teams. She is charged with organizing the company’s internal systems and processes to better serve our facility and clinician partners—streamlining the efficiency and effectiveness with which we provide a concierge experience.

Nicole’s most recent work history includes acting as the Director of Compliance for Nightingale Nurses where she helped bolster the company’s mission of placing high-quality and specialized staff nationwide. Nicole has also held operations positions with Weatherby Healthcare and Trinity Healthcare Staffing Group.

Beyond her Floyd Lee Locums family, Nicole enjoys spending time with her husband and four children. From hiking to visiting museums, attending local events to indulging in new restaurants, she says, “There’s never a dull moment.”


David Gibbons – Healthcare Consultant

In David’s position as Healthcare Consultant, his role is two-fold. First, he is charged with building relationships with new and existing facility partners. He also ensures a smooth staffing experience for clients and providers once we have confirmed their assignment.

Before his time with Floyd Lee Locums, David spent 4 years as a Consultant at CompHealth. There, he grew his experience with 2 years in permanent placement staffing for multiple specialties—and 2 years delivering locums for the Physical Medicine & Rehabilitation team.

Outside of work, David loves having new experiences. His love of travel has led him to expand his horizons by meeting different people, discovering different architectures of the world, and of course trying different foods.


Jon Hassinger – Healthcare Consultant

As a Healthcare Consultant, Jon Hassinger works with healthcare providers and facilities to present and place clinicians in open locums positions. In his role, he supports the entire business funnel, from sourcing new prospects to presenting qualified candidates, coordinating interviews to confirming assignments.

Jon brings 11 years of healthcare staffing experience to the organization. He previously worked at Staffency (formerly Total Med) and Travel Nurse Across America (TNAA) as a Client Manager.

When he has downtime, Jon enjoys spending time with his wife and daughter at the beach. Creatively minded, he also paints, does 1,000-piece puzzles and is a massive movie, TV and comic-book fan.

Audrey Gallegos_new

Audrey Gallegos – Healthcare Consultant

Along with Floyd Lee Locums’ unique expertise in temporary assignments, it also has Healthcare Consultants, like Audrey, focused on supporting facilities with permanent physician placements. In her capacity, she works with staffing and recruitment specialists across healthcare to assist with the identification, relocation and advocacy of full-time providers.

Prior to joining Floyd Lee Locums, Audrey worked at CompHealth as a Client Developer for the Pulmonology Critical Care Team. In addition to her locums experience, she has also held several marketing and strategy roles at organizations like United Way of Salt Lake, Convirza and eHealth Inc.

In parallel to her work life, Audrey lives a vibrant personal life traveling, volunteering and enjoying the occasional shopping trip to flea markets and thrift stores. She loves fun adventures with family and friends—and learning new things any way she can.

Kylee Taylor

Kylee Taylor – Healthcare Consultant

Kylee is responsible for identifying and cultivating relationships for the permanent placement division, as well as leading recruitment for that team. She also manages client relationships for locums engagements with several larger hospital groups.

Before her time with Floyd Lee Locums, Kylee was an award-winning locums consultant and sales coach at CHG Healthcare. Most recently, she led the Pulmonary/Critical Care team, coaching, mentoring, and developing strategic plans for hitting their goals.

Kylee’s passion outside of work is her family. She can be often be found in the dance studio and traveling to competitions with her talented daughter. Beyond dance, she enjoys working out, spending time at the beach back home in Oregon, and hanging out with friends.


Kemi Upchurch – VP Client Services

A veteran of the healthcare staffing space, Kemi Upchurch joins Floyd Lee Locums with over 15 years of experience. Considered a top performer in the industry with multiple awards under her belt, she is passionate about providing quality service with each clinician and facility engagement.

Kemi joins Floyd Lee Locums after a career at Supplemental Health Care, where she grew from a recruiter to the Senior Area Director in charge of sales, staffing, and recruitment. With a keen understanding of clinician and facility challenges, she will lead the development of new client relationships, while expanding existing ones.

Kemi lives in Cary, North Carolina with her husband and four children. When she’s not spending quality time with them, she can be found binge-watching her favorite shows, Game of Thrones and Stranger Things.

Jenn Schulteis

Jenn Schultheis – VP of Business Development

In her role as Vice President of Business Development, Jenn is charged with forming and executing the organization’s sales strategy and client expansion initiatives. She works across the senior leadership team to identify opportunities, advance relationships and evolve the way Floyd Lee Locums’ meets its partners in the healthcare marketplace.

In order to do this, Jenn pulls from a deep well of industry expertise. In past lives, she has worked as National Sales Director at ProLink Healthcare, where she developed new business in behavioral health, acute, schools and state contracts—and as Regional Vice President of Supplemental Health Care, where she oversaw a $65M region, 60 leaders, and managed operations and sales in the Northeast.

When she isn’t curating company initiatives, Jenn is expanding her own knowledge, most recently attending Cleveland Clinic Executive Leadership Training. She also enjoys spending time with family, as well as getting out of the house to travel, run, bike, swim and stand up paddleboard.


Amy Meyer – Manager of Medical Staff Services

As a Certified Provider Credentialing Specialist (CPCS) and member of the National Association of Medical Staff Services (NAMSS), Amy manages all the credentialing and privileging activities for Floyd Lee Locums. This includes all licensure applications, monitoring and follow-up during credentialing.

Prior to joining the team, Amy spent a decade as the Senior Credentialing Coordinator at Paramount Health Options. There, she coordinated all commercial payer and Medicare/Medicaid enrollments as well as handled hospital privileging applications, payer audits and accreditation renewal surveys, while managing the Credentialing Committee.

When she’s not providing a concierge credentialing experience, Amy devotes time to her two sons who are involved in football and show choir. She also hits the gym any chance she gets and participates in figure (bodybuilding) competitions.


Kelly Konjevich – Manager of Payroll & Finance

Kelly Konjevich manages all of the back office and internal finance functions of Floyd Lee Locums.

Originally interested in nursing, Kelly found herself drawn to the business side of healthcare, where she saw just as much of an opportunity and a necessity to help those in need. She now supports locum tenens professionals across the country who care for a large network of patients. She takes great pride in placing the best individuals where they are needed most.

Kelly has recently moved into her first home in central Florida with her husband, a retired military veteran, and her adorable young son. She enjoys spending time with her family, socializing, and traveling.


Laura Bassett – Operations Specialist

Laura is Floyd Lee Locums’ operations liaison, acting in a support capacity for Payroll and Finance, as well as providing general backup for the Credentialing and Ops teams. Her areas of focus include facilitating payroll for contractors, supporting the credentialing process and assisting any accounting needs.

Prior to joining Floyd Lee Locums, Laura worked for 9 years with Parrish Medical Group. There, she supported the company by managing a Multi-Specialty Medical Practice—and was excited about the chance to bring that knowledge to an organization delivering premier service to healthcare providers.

Outside of work, Laura likes to spend time with her family, cooking, and exercising. Or, if she’s in the mood for some downtime, she’ll relax with a good book at the beach.


Parin Patel – Operations Specialist

As our operations specialist and concierge consultant, Parin Patel is here to serve our clinicians and take care of their every request as they settle into their new assignment, including arranging travel. A master of problem solving and creative troubleshooting, he’ll support the team so they can efficiently and effectively provide the best concierge service available.

Before joining to Floyd Lee Locums, Parin worked in the shipping industry in a service capacity. A partner to all clients, he thrived on the opportunity to help everyone who walked through the door have a good experience and leave happy.

Parin dedicates his personal time to family, travel, and even singing Bollywood songs! A fan of holistic living, he enjoys finding healthy recipes, working out, running and meditating.


Michelle Lathan – VP Organizational Effectiveness

With over 10 years of recruitment experience, including five in the locum tenens space, Michelle is uniquely positioned to meet the needs of today’s healthcare professionals and facilities. She feels strongly about the part Floyd Lee Locums plays in supporting patient care, and its mission to connect the right care professionals with the people and communities who need them.

Michelle got her start in locum tenens with CHG – Weatherby as a training specialist. With multiple degrees under her belt, she continued her development with Mint, where she honed her skills training, mentoring, and streamlining processes. Acutely aware of the challenges facing organizations, she is deeply passionate about helping others grow and succeed, while finding solutions that also balance business and technology goals. In 2020, Michelle was named to the NALTO Board of Directors, helping to shape the locum tenens industry.

Having recently returned to her South Florida roots, Michelle is glad to be back in the Sunshine state with her husband, two children, and pup, “Frank the Tank.” Christmas brought a new puppy into her home, who’s name is still up for debate among the family. In her spare time, she enjoys taking CrossFit classes and being on the water.


Kelly Starkey – VP of Marketing

In her role as VP of Marketing, Kelly leads the internal and external communications, creative direction, marketing strategy and public relations arm of the business. Primarily focused on clinician and facility engagement, she curates the organization’s public-facing content to support the placement of care professionals in communities where they’re needed most.

Prior to coming onboard, Kelly worked in the healthcare staffing space with Trinity Healthcare Staffing Group, Travel Nurse Across America (TNAA) and Supplemental Health Care. In addition to these roles, she’s also consulted with healthcare organizations Valley Behavioral Health, Remuda Ranch and Adreima—and collaborates with philanthropic organizations like Social Venture Partners and the Ronald McDonald House.

Originally from Park City, Utah, Kelly now calls Portland home. With a passion for photography, art, skiing (both snow and water), and travel, she can often be found on the road discovering new places, while her team plays, “Where in the world is Kelly Starkey?”

Nicole Burleson

Nicole Burleson – Chief Operating Officer

A member of the Floyd Lee Locums’ executive team, Nicole is the Chief Operating Officer in charge of day-to-day administrative and operations activities. She leads the expansion of the company’s footprint in the national locums marketing and drives growth through enhanced partnerships with clinicians and clients.

A veteran of the healthcare staffing industry, Nicole spent the past 18 years of her award winning career with Supplemental Health Care, where she was most recently Senior Regional Vice President. There, she led 14 offices in seven major markets, delivering company leading revenue through the execution of region-wide marketing and recruitment plans, while also developing new corporate divisions and centralizing processes.

Outside her accountabilities at Floyd Lee Locums, Nicole enjoys spending time with family in the city or on the water boating. She also has a special affinity for shopping trips to her favorite stores and boutiques around town.

N Lee

Natasha Lee – Chief Executive Officer

Natasha Lee believes in the exceptional service and integrity that Floyd Lee Locums stands for. And as chief executive officer, she works every day to reinforce that brand promise for our clinicians, clients and staff teams.

Natasha passionately upholds the key values of Floyd Lee Locums, whose primary focus is to revolutionize the healthcare staffing industry. She is able to deliver industry-defining solutions by leveraging her deep network of relationships, tapping new talent to fill vital roles around the country, and putting providers on the path towards achieving their own personal goals.

Prior to founding Floyd Lee Locums, Natasha was the chief operating officer of Trinity Healthcare Staffing Group—one of the top nursing companies in the country before its sale in 2017. Before that, she acted as a national director at Weatherby, leading several award-winning teams and launching one of its largest and more successful specialties: psychiatry.

An industry veteran since 2001, she has extensive experience starting and growing new service lines, penetrating new markets, and recognizing and grooming talent. Her authentic commitment to the industry informs the organization’s key promise of serving those who serve others.

When not juggling the responsibilities of CEO, Natasha is raising three active children and two (even more active) dogs with her husband in Charleston, South Carolina. A true Southerner at heart, she enjoys the opportunity to kick back and appreciate time with friends and family.


Matt Floyd – Founder and Chairman of the Board 

Matt Floyd got his start as a critical care travel nurse, before founding Trinity Healthcare Staffing Group in 1999. Experiencing firsthand the frustration of working with companies that didn’t deliver on their promises, he endeavored to create a better healthcare staffing agency founded on personalized service, reliable and consistent support, and a solid commitment to integrity and transparency.

This dedication to offering healthcare professionals a better experience led him to expand into locum tenens staffing in 2015. The acquisition of Trinity in 2017 enabled Matt and Natasha to found Floyd Lee Locums, an organization committed to delivering concierge-level service and personalized locum tenens.

Matt credits his success to a relentless focus on building long-lasting relationships and keeping open communication between recruiters and healthcare professionals. He also believes his achievement is tied in large part to pursuing a team of like-minded professionals devoted to what matters most: healthcare professionals, facilities, and their patients.

Matt is a family man, splitting his time between South Carolina and Ohio, where his two oldest children live. He and his wife welcomed a new baby boy in 2016. An avid sportsman, he enjoys hunting and fishing—and is currently creating a hunting lodge on over 300 acres of South Carolina wetlands.

What are you waiting on? Isn’t it time someone took care of you?

Our personal concierge consultants are available 24/7 at 843.900.4185 or concierge@FloydLeeLocums.com.
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